Home   FAQs   New Arrivals   Specials   Pricing & Shipping   Location   Corporate Services   Why Choose Bookware?  
Call our store: 9955 5567 (from within Sydney) or 1800 734 567 (from outside Sydney)
 View Cart   Check Out   
Browse by Subject
 TAFE Accounting
 TAFE I.T./Computing
 TAFE - Other
 Windows 8
 Adobe CS6
 CCNA 2012
 CCNP 2012
 Web Design
 Project Management
 Mobile Devices
 Windows Server 2012
 SQL Server 2012
Economics and Business
 Business Information Systems
 Human Resources

Customer Oriented Software Quality Assurance

by: Frank P. Ginac

Notify me when in stock

On-line Price: $67.95 (includes GST)

Paperback package 141

20%Off Retail Price

You save: $17.00

This item is available to backorder. Usually ships within 3 - 4 weeks.

Retail Price: $84.95

Publisher: PRENTICE HALL PTR,Mar-98


ISBN: 0135714648
ISBN13: 9780135714645

Add to Shopping Cart

From the Publisher

  While management quality programs focus on statistics like percentages of code coverage and errors per thousand lines of code, your customers' quality requirements may be totally overlooked. Of course successful products have to work well, but what exactly does 'work well' mean to your customers? Now you can learn how to put your customers at the center of your organization's software quality program. In an engagingly personal style, Customer Oriented Software Quality Assurance gives you the complete picture, including developing a Quality Attributes Set, metrics, testing and evaluation, proactive quality tools, and formal appraisal programs.


  From Frank Ginac

Hi! I'm Frank Ginac, the author of Customer Oriented Software Quality Assurance. If you've read my book and would like to comment, ask questions, or correspond on this subject, feel free to e-mail me at the address listed along with this message at fginac@texas.net

Table of Contents

Introduction: In the Eyes of the Beholder

Ch. 1 Quality Attributes 1

Ch. 2 Building the Quality Attributes Set 21

Ch. 3 Quality Metrics 47

Ch. 4 Test Methods, Types, and Tools 77

Ch. 5 The QA Program 95

Ch. 6 Appraisal Programs 119

Conclusion 133

Bibliography 137

Index 139