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**OUT OF PRINT. BUT WE MAY BE ABLE TO FIND A COPY FOR YOU. PLEASE CONTACT BOOKWARE CUSTOMER SERVICE FOR AVAILABILITY OF THIS PRODUCT**h Edition) - **OUT OF PRINT. BUT WE MAY BE ABLE TO FIND A COPY FOR YOU. PLEASE CONTACT BOOKWARE CUSTOMER SERVICE FOR AVAI

by: Robyn Alexander - Director of Staff Development, University of New South Wales John Lewer - University of Newcastle

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On-line Price: TBAPaperbackpackage, 336

Retail Price: TBA

Publisher: ,2004/02/01

Category: Level: B/I/A

ISBN: 0170112101
ISBN13: 9780170112109

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**OUT OF PRINT. BUT WE MAY BE ABLE TO FIND A COPY FOR YOU. PLEASE CONTACT BOOKWARE CUSTOMER SERVICE FOR AVAILABILITY OF THIS PRODUCT**

For many years Understanding Australian Industrial Relations has provided students studying industrial relations for the first time with a concise and practical introduction to the processes of industrial relations in Australia. The new sixth edition has been thoroughly updated and rewritten to reflect current industrial relations policy and practice. In addition to providing students with an explanation of the industrial relations system in Australia, it now, most importantly, gives them the practical skills needed to be able to apply this knowledge in the workplace.


  Written in 'plain English', all the major issues and concepts are presented in a straightforward, student-friendly style, making even the most complex topics accessible to students in certificate, diploma or degree-level programs.


  Real-world documents, newspaper articles and other source materials are featured throughout.

The text includes interviews with people who have significant involvement in Australian industrial relations.

Learning objectives are listed at the beginning of each chapter.

End-of-chapter summaries provide a review of each chapter's important concepts and a list of useful references.

Questions and activities at the end of each chapter enable students to apply the concepts they have learnt and encourage group discussion.

New Features


  The text has been fully updated to meet the relevant units of competency of the Phase 2 Business Services Training Package.

Case studies have been included throughout each chapter to enable students to analyse the application of industrial relations in organisations.

Updated to address current industrial relations issues like unfair dissmisal, use of contract labour and relevant decisions of the courts and commission.

Chapter 7 provides expanded coverage on how industrial relations strategies and practices are applied in the workplace.

Chapter 8, on industrial relations skills, has been rewritten to include consultation, mediation and advocacy in addition to negotiation.

New coverage on promoting a positive employee environment through managing workplace conflict is provided in Chapter 6.

New material is provided on industrial relations practices in new workplace environments such as call centres.


  Preface


  PART ONE: THE CONTEXT OF AUSTRALIAN INDUSTRIAL RELATIONS


  Foundation elements

Unions and employee representation

Employer representation

Government and the state

PART TWO: THE LEGAL FRAMEWORK


  Employment law

The tribunal system

PART THREE: MANAGING INDUSTRIAL RELATIONS


  Workplace industrial relations

Industrial relations skills