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Planning, Protection and Optimization - ITIL V3 Intermediate Capability Handbook

by: Kinnear, George et al

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On-line Price: $20.95 (includes GST)

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Retail Price: $21.95

Publisher: The Stationary Offic,08.11.10

Category: ITIL Level:

ISBN: 0113312725
ISBN13: 9780113312726

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This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.
Key features:


  * Authored and quality assured by itSMF UK


  * A quick-reference guide and a practical resource


  * Part of a four-book series covering the Intermediate Capability syllabus