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Experiencing MIS, 3rd Edition

by: David M. Kroenke

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On-line Price: $194.32 (includes GST)

Paperback package 652

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Retail Price: $223.32

Publisher: ,28.12.10

Category: Business Information Systems Level:

ISBN: 0132157942
ISBN13: 9780132157940

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For undergraduate Introduction to Management Information Systems courses.

Flexible modules for instructors, real-world lessons for students.

Help your students see why MIS is the most important course in the business school with Experiencing MIS. This modular text shows students how businesses use-and need-information systems to accomplish their goals, objectives, and competitive strategy.

The third edition focuses on the latest innovation in MIS and addresses today's changing student experience.



New To This Edition

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Choose the topics you want to cover: Modular Format. This text is divided into 12 core chapters and 21 chapter extensions. Since the basic information is contained to 12 chapters, you can pick and choose which chapter extensions to include in your course. Also, no chapter relies on students reading the previous chapter so you can cover the material in whatever order you'd like.


  NEW! Five new chapter extensions cover the latest topics in MIS.


  NEW! Five new chapter extensions reflect Office 2010.

NEW! Have students see MIS in action: Chapter-Opening Cases and Accompanying Movies. The chapter-opening cases and videos set up the chapter's content by providing an example of why the subsequent information is relevant in the real world. Cases include:


  FlexTime: Parts 1 and 2 of this text are tied together with a case using a fictional company called FlexTime. This case presents a successful business responding to contemporary challenges. It begins with one of the owners firing a new hire because that new hire does not possess fundamental MIS skills. The case continues to explore the need for collaboration and collaboration IS, difficult software decisions, the use of a database to prevent a bad decision, and the need for consumer-level knowledge about data communications.


  Fox River Golf Course: Parts 3 and 4 use the example of Fox Lake Country Club, a fictional successful business that attempts to increase its revenue by hosting weddings. Through this case students see how information silos can cause problems, user generated content can backfire, and use of club data for business intelligence becomes problematic.

NEW! Provide hands-on practice in the classroom and beyond: MIS Projects, Cases, and Exercises.


  The MIS in Use cases lead to collaboration exercises at the end of each chapter.


  The Collaboration Exercises use Google Docs, Office Live Workspaces, Microsoft SharePoint, or other tools to help students practice the collaboration skills that will be important in the business world.


  NEW! MIS InClass. Each chapter of this text includes an Experiencing MIS InClass feature that contains exercises, projects, and questions for students to perform in class. Some of these exercises can be done in a single class period, while others span several class sections with out-of-class activities in-between. These exercises help students relate the chapter material to everyday life.


  NEW! The Application Exercises for Excel and Access 2010 ask students to solve business situations using spreadsheet (Excel) or database (Access) applications.

NEW! Give students a glimpse into the real world: Teaching Business Processes. Many students have little to no business experience and don't fully understand how business processes work. This edition showcases business processes in context to provide students with a basic understanding.

NEW! Highlight new topics: Theory of Social Capital. This edition teaches the concept of social capital, the valuation of social networks, and the role of information systems for increased social network value.



Features and Benefits

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For undergraduate Introduction to Management Information Systems courses.

Flexible modules for instructors, real-world lessons for students.

Help your students see why MIS is the most important course in the business school with Experiencing MIS. This modular text shows students how businesses use-and need-information systems to accomplish their goals, objectives, and competitive strategy.

The third edition focuses on the latest innovation in MIS and addresses today's changing student experience.

Choose the topics you want to cover: Modular Format. This text is divided into 12 core chapters and 21 chapter extensions. Since the basic information is contained to 12 chapters, you can pick and choose which chapter extensions to include in your course. Also, no chapter relies on students reading the previous chapter so you can cover the material in whatever order you'd like.


  NEW! Five new chapter extensions cover the latest topics in MIS.


  NEW! Five new chapter extensions reflect Office 2010.

Help students get the practice they need: Available with myMISlab! This text is available with myMISlab-the web-based tutorial and assessment tool that integrates business applications with all of your Microsoft® Office needs, including Excel, Access, and SharePoint. With myMISlab students can work on a SharePoint site, access the ebook and supplements, take quizzes and tests, and more! Visit myMISlab.com for more information.

NEW! Have students see MIS in action: Chapter-Opening Cases and Accompanying Movies. The chapter-opening cases and videos set up the chapter's content by providing an example of why the subsequent information is relevant in the real world. Cases include:


  FlexTime: Parts 1 and 2 of this text are tied together with a case using a fictional company called FlexTime. This case presents a successful business responding to contemporary challenges. It begins with one of the owners firing a new hire because that new hire does not possess fundamental MIS skills. The case continues to explore the need for collaboration and collaboration IS, difficult software decisions, the use of a database to prevent a bad decision, and the need for consumer-level knowledge about data communications.


  Fox River Golf Course: Parts 3 and 4 use the example of Fox Lake Country Club, a fictional successful business that attempts to increase its revenue by hosting weddings. Through this case students see how information silos can cause problems, user generated content can backfire, and use of club data for business intelligence becomes problematic.

Stimulate thought and discussion: Chapter Guides. Each chapter features two unique guides focused on the most relevant and current issues in IS. These guides encourage students to analyze different IS topics, while also stimulating class discussions on issues that may occur in the real world-including ethics.

Get students to identify and review the key concepts:


  Question-Based Format. Questions at the beginning of most chapter sections direct students to the concepts they should focus their attention on.


  Active Review. The Active Review-found at the end of each chapter and chapter extensions-provides students with an active assignment to check their understanding.

NEW! Provide hands-on practice in the classroom and beyond: MIS Projects, Cases, and Exercises.


  The MIS in Use cases lead to collaboration exercises at the end of each chapter.


  The Collaboration Exercises use Google Docs, Office Live Workspaces, Microsoft SharePoint, or other tools to help students practice the collaboration skills that will be important in the business world.


  NEW! MIS InClass. Each chapter of this text includes an Experiencing MIS InClass feature that contains exercises, projects, and questions for students to perform in class. Some of these exercises can be done in a single class period, while others span several class sections with out-of-class activities in-between. These exercises help students relate the chapter material to everyday life.


  NEW! The Application Exercises for Excel and Access 2010 ask students to solve business situations using spreadsheet (Excel) or database (Access) applications.

NEW! Give students a glimpse into the real world: Teaching Business Processes. Many students have little to no business experience and don't fully understand how business processes work. This edition showcases business processes in context to provide students with a basic understanding.

NEW! Highlight new topics: Theory of Social Capital. This edition teaches the concept of social capital, the valuation of social networks, and the role of information systems for increased social network value.



Table of Contents

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Part 1: MIS and You
Chapter 1: The Importance of MIS


  CE 1: Improving Your Collaboration Skills


  CE 2: Using Collaboration Information Systems
Chapter 2: Business Processes, Information, and Information Systems


  CE 3: Information Systems and Decision Making
Chapter 3: Organizational Strategy, Information Systems, and Competitive Advantage


  CE 4: Knowledge Management and Expert Systems
Part 2: Information Technology
Chapter 4: Hardware and Software


  CE 5: Introduction to Microsoft Excel


  CE 6: Preparing a Computer Budget Using Excel
Chapter 5: Database Processing


  CE 7: Database Design


  CE 8: Using Microsoft Access


  CE 9: Using Excel and Access Together
Chapter 6: Data Communication


  CE 10: Remote, Nomadic, and Mobile Systems
Part 3: Using IS for Competitive Strategy
Chapter 7: Enterprise Systems


  CE 11: Functional Processes, Applications, and Systems


  CE 12: Enterprise Resource Planning (ERP) Systems
Chapter 8: E-Commerce, Web 2.0, and Social Networking


  CE 13: Supply Chain Management


  CE 14: Processing Social Capital: Facebook, Twitter, and UGC
Chapter 9: Business Intelligence and Information Systems for Decision Making


  CE 15: Database Marketing


  CE 16: Reporting Systems and OLAP


  CE 17: Geographic Information Systems
Part 4: Information Systems Management
Chapter 10: Information Systems Development


  CE 18: Business Process Management


  CE 19: Systems Development Project Management
Chapter 11: Information Systems Management


  CE 20: Outsourcing


  CE 21: Financing and Accounting for IS Projects
Chapter 12: Information Security Management


  CE 22: International MIS