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Human Resources Management, 12th Edition

by: Gary Dessler

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On-line Price: $135.43 (includes GST)

Hardcover package 784

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You save: $20.00

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Retail Price: $155.43

Publisher: ,07.01.10

Category: Human Resource Management Level:

ISBN: 013608995X
ISBN13: 9780136089957

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Description


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For courses in Human Resources Management.

Authoritative and current information on Human Resource Management that ALL managers can use.

This best-selling HRM text is designed to provide authoritative and accurate information on HR-related responsibilities and personnel management by focusing on practical applications, concepts, and techniques that ALL managers can use in business.

The twelfth edition contains major changes and revisions, as well as new material, while keeping its focus on the practical applications all managers need to know.

Accompanied by mymanagementlab!
See the hands in the air, hear the roar of discussion-be a Rock Star in the classroom. mymanagementlab makes it easier for you to be a Rock Star in the classroom by helping you hold students accountable for class preparation, and getting students engaged in the material through an array of relevant teaching and media resources.

Videos included on this edition of the DVD are:

Showtime

IQ Solutions

Recruitment and Placement

Training and Development

Ernst & Young: Work/Life Balance

Ernst & Young: Motivation

Compensation

Global Business and Ethics

Labor Relations

Stress

Women, Seniors: We Can Do It!

American Workers Adapt in Recession

Ethics in the Workplace

DuPont

Foundations of Behavior at Terra Cycle



New To This Edition

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NEW! Six Major Changes to Keep Your Course Current & Relevant.
The author has edited and revised the text to make it even more effective. The following six changes can be found in this edition:


1. NEW! Evidence-based human resource management theme. All managers must be able defend their HR plans and contributions in measurable terms, which is why this text now includes an evidence-based theme woven throughout. Specifically, the "Manager's Role in Strategic Human Resource Management" chapter has been edited to include new material and a new appendix on using tools for evidence-based HR. Also, a new boxed feature, Evidence-Based HR, appears in most chapters to present examples, facts, and evidence.


2. NEW! Managing HR in Challenging Times features. This text now contains a new-boxed feature, Managing HR in Challenging Times, to show students a snapshot of the skills that managers need to persevere in today's challenging economy.


3. New! Chapter on Managing Human Resources in Entrepreneurial Firms. To cater to the fact that most students may one day work for a small business, the new Chapter 18, "Managing Human Resources in Entrepreneurial Firms," contains special topics concerning managing human resources in smaller firms.


4. New! Suggested Competencies from The Society for Human Resource Management. Recently, The Society for Human Resource Management listed several new suggested competencies that human resource managers should be aware, and capable, of. These competencies include "The Managers Role in Strategic Human Resource Management" and "Coaching, Careers and Talent Management," both of which are addressed and covered in this text.


5. New! HR APPS 4 U. The new HR APPS 4 U feature contains brief illustrations that show how managers use mobile devices to support their activities.


This new in-text feature reflects the latest issues in HR today.


6. NEW! Streamlined for better efficiency. Even with an extra chapter, the twelfth edition has been carefully streamlined by removing any outdated and/or irrelevant material.

NEW!

Enhanced Media Package to help you deliver an amazing classroom experience to your students!


  *


      mymanagementlab-a powerful online tool that combines Adaptive Assessment, Robust Reporting, and Personalized Study to help both students and instructors succeed.


              o


                  BizTube-Each month, new video case studies will be added to mymanagementlab.

These videos will feature breaking business news as well as scenarios pertinent to the topics covered in your course.

Discussion Questions (along with answers) accompany these videos so that you can use this asset in your classroom immediately!

Biz Tube: Course Currency at Your Fingertips!


  *


        New Company Videos-Show students the real-world applications of

textbook theories with Pearson's new company videos.

Companies featured include:


  *


              o


                  Zappos


              o


                  Ford Motor Company


              o


                  Abercrombie and Fitch


              o


                  Babycakes NYC



Features and Benefits

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For courses in Human Resources Management.

Authoritative and current information on HR that ALL managers can use.

This best-selling HRM text is designed to provide authoritative and accurate information on HR-related responsibilities and management by focusing on practical applications, concepts, and techniques that ALL managers can use in business.

The twelfth edition contains major changes and revisions, as well as new material, while keeping its focus on the practical applications all managers need to know.

Accompanied by mymanagementlab!
See the hands in the air, hear the roar of discussion-be a Rock Star in the classroom. mymanagementlab makes it easier for you to be a Rock Star in the classroom by helping you hold students accountable for class preparation, and getting students engaged in the material through an array of relevant teaching and media resources.

MYMANAGEMENTLAB:

Engaging Students and Holding Them Accountable for Their Class Performance
mymanagementlab helps you hold students accountable for class preparation and supports more active learning styles by providing students with the tools necessary to assess their knowledge and identify areas for improvement. Consisting of the pretest, remediation material based on the pretest results, and the posttest, the Study Plan helps professors ensure that their students have a basic understanding of course material before coming to class.

Bringing Excitement and Interest to the Center Stage
Inspire the exchange of new ideas and foster intriguing discussions with the abundant resources found in mymanagementlab.

Appeal to the Visual Learners: Interactive Lessons. Tied to each objective in the chapter, Interactive Lessons are designed for learners who benefit from a more visual/interactive approach. These lessons feature questions and answers and can be used as starting points. They can even serve as customized feedback in student study plans.

NEW! Course Currency at Your Fingertips: Business News Videos. The BizTube videos found in mymanagementlab will feature breaking business news and scenarios pertinent to the topics covered in your course. Discussion Questions (along with answers) accompany these videos so that you can use this asset in your classroom immediately. Videos are updated monthly.

Making it Easier for You to Rock the Room
mymanagementlab puts an array of teaching resources at your fingertips, making it easy for you to be a Rock Star in the classroom!

NEW! Show the Real-world Applications: Company Videos and Video Case Studies. Give your students access to videos and video cases that feature both large corporations and small businesses. These videos are also supported with teaching notes, slides, and discussion and quiz questions.

(See the Resources tab for more information on mymanagementlab, or visit www.mymanagementlab.com)

DESSLER, HUMAN RESOURCES MANAGEMENT, Twelfth Edition

Relevant to all managers.
Dessler's Human Resource Management has become a best-selling text not only because of its quality of instruction but also because of its relevancy to all managers. This textbook is designed to provide practicing managers and students with a complete guide to the techniques and concepts essential in HR management.

NEW! Six Major Changes to Keep Your Course Current & Relevant.
The author has edited and revised the text to make it even more effective. The following six changes can be found in this edition:


1. NEW! Evidence-based human resource management theme. All managers must be able defend their HR plans and contributions in measurable terms, which is why this text now includes an evidence-based theme woven throughout. Specifically, the "Manager's Role in Strategic Human Resource Management" chapter has been edited to include new material and a new appendix on using tools for evidence-based HR. Also, a new boxed feature, Evidence-Based HR, appears in most chapters to present examples, facts, and evidence.


2. NEW! Managing HR in Challenging Times features. This text now contains a new-boxed feature, Managing HR in Challenging Times, to show students a snapshot of the skills that managers need to persevere in today's challenging economy.


3. New! Chapter on Managing Human Resources in Entrepreneurial Firms. To cater to the fact that most students may one day work for a small business, the new Chapter 18, "Managing Human Resources in Entrepreneurial Firms," contains special topics concerning managing human resources in smaller firms.


4. New! Suggested Competencies from The Society for Human Resource Management. Recently, The Society for Human Resource Management listed several new suggested competencies that human resource managers should be aware, and capable, of. These competencies include "The Managers Role in Strategic Human Resource Management" and "Coaching, Careers and Talent Management," both of which are addressed and covered in this text.


5. New! HR APPS 4 U. The new HR APPS 4 U feature contains brief illustrations that show how managers use mobile devices to support their activities.


This new in-text feature reflects the latest issues in HR today.


6. NEW! Streamlined for better efficiency. Even with an extra chapter, the twelfth edition has been carefully streamlined by removing any outdated and/or irrelevant material.

Other Topics of Distinction:

Managing HR activities in small businesses.
Because most Americans work or have worked for a small business, this text doesn't only speak to Bill Gates and Steve Jobs. Intended for line and small-business managers, the When You're On Your Own sections within each chapter help students understand how HR-related activities could affect a manager in an entrepreneurial workplace. Examples include:


  * How to recruit and train new employees when their HR department is too busy to help.


  * How to avoid committing management malpractice.


  * How to effectively address the possibility of terrorist threats.

Improving Productivity through HRIS sections.
The Improving Productivity through HRIS sections, located throughout each chapter, illustrate how managers use technology to improve the productivity of HR. For example, Chapter 6 explains:


  * How managers use applicant-tracking systems to compile web-based resumes.


  * How they are able to prescreen applicants online.


  * What needs to be done in order to discover candidates' hidden talents.

Know Your Employment Law features.
Today, virtually every HR-related decision has legal implications. To help students make more informed decisions in their future careers, each chapter in this edition contains one or more of the Know Your Employment Law feature. For example, Chapter 6 explains what line managers should know about the federal and state laws governing how employers acquire and use applicants' and employees' background information, including:


  * Disclosure and authorization.


  * Certification.


  * Providing copies of reports.


  * Notice of adverse action.

PEARSON CHOICES:

Offering Flexibility and Pricing Options
Pearson Choices offers a range of purchasing options-all for unbeatable value.

Premium Experience: Package our premium bound textbook with a mymanagementlab access code for the most dynamic student experience.

Great Content + Great Price: Save your students money and promote an active learning environment by offering a Student Value Edition-a three-hole-punched, full-color version of the premium textbook that's available at a 35% discount-packaged with a mymanagementlab access code.

Everything Online: Allow your students to save even more by purchasing a stand-alone mymanagementlab directly from Pearson. Pearson's industry-leading learning solution features a full eBook and course management functionality. Most important, mymanagementlab helps you hold students accountable for class preparation and supports more active learning styles.

Instant eTextbook Access: The CourseSmart eBookstore provides instant, online access to the textbook and course materials students need at a lower cost. CourseSmart's eTextbooks are fully searchable and offer the same paging and appearance as the printed texts. You can preview eTextbooks online anytime at www.coursesmart.com.

Customized Solutions: Customize your textbook to include only the material you teach. With no wasted material or unnecessary expense, Pearson Custom Solutions provides the right content you need for a course that's entirely your own.

www.pearsoncustom.com.



Table of Contents

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PART ONE | INTRODUCTION

1 Introduction to Human Resource Management

2 Equal Opportunity and the Law

3 The Manager's Role in Strategic Human Resource Management

PART TWO | RECRUITMENT AND PLACEMENT

4 Job Analysis

5 Personnel Planning and Recruiting

6 Employee Testing and Selection

7 Interviewing Candidates

PART THREE | TRAINING AND DEVELOPMENT

8 Training and Developing Employees

9 Performance Management and Appraisal

10 Coaching, Careers, and Talent Management

PART FOUR | COMPENSATION

11 Establishing Strategic Pay Plans

12 Pay for Performance and Financial Incentives

13 Benefits and Services

14 Ethics, Justice, and Fair Treatment in HR Management

15 Labor Relations and Collective Bargaining

16 Employee Safety and Health

17 Managing Global Human Resources

18 Managing Human Resources in Entrepreneurial Firms

APPENDICES

Appendix A Applying HR Content, Personal Competencies, and Business Knowledge

Appendix B Comprehensive Cases



About the Authors

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Gary Dessler is a Professor of Business at Florida International University's College of Business Administration in Miami, Florida. He holds a Bachelor of Science degree from New York University, a Master of Science degree from Rensselaer Polytechnic Institute, and a Ph.D. in Business Administration from the Bernard M. Baruch School of Business of the City University of New York.
A prolific writer and researcher, Gary is the author of Essentials of Management , Essentials of Human Resource Management, Management: Leading People and Organizations in the 21st Century , Human Resource Management, 7th Edition, among other books. He wrote the syndicated 'Job Talk' column for the Miami Herald for 10 years and has written numerous articles on organizational behavior, leadership and quality improvement. His recent consulting assignments have involved strategic planning, executive and management recruiting, establishing human resource management systems, and negotiating multinational joint ventures.