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Management Theory and Practice, 5th Edition with Companion Website Student Access Card

by: Kris Cole

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On-line Price: $93.25 (includes GST)

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Retail Price: $107.25

Publisher: Pearson Education,24.10.12

Category: MANAGEMENT Level:

ISBN: 1442581689
ISBN13: 9781442581685

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For the version with eText, please perform a new search using the following ISBN: 9781442581692

PRESCRIBED TEXT FOR:

Institution: OTEN (Open Training and Education Network) - 2014 Full Year Course
Course Code: 9080
Subject: Electrotechnology Electrician

Institution: Hills College, Western Sydney Institute - 2014 2nd Semester
Course Code: 11742
Subject: Certificate IV in Frontline Management

Institution: Sydney Institute Of Business Technology (SIBT) - 2014 3rd Trimester
Course Code: BUS108A
Subject: Marketing

Kris Cole throws light on the gap between theory and practice in the 5th edition of Management - Theory and Practice. She explains management theory in everyday language, and puts it in a context that makes it easy to understand.

This resource will help you develop the vocabulary you need to communicate effectively with colleagues and equips you with models and frameworks to tackle management challenges. In addition it will enable you to strengthen your 'hard skills', like managing poor performance, being more directive and solving problems permanently.

PART 1 Understanding Your Organisation

1 The Changing Work Environment
2 The Operating Environment
3 The Formal Organisation
4 The Informal Organisation

PART 2 Managing Yourself

5 Building a Strong Communication Foundation
6 Strengthening Your Personal Skills
7 Establishing Effective Working Relationship
8 Managing Priorities

PART 3 Leading Others

9 Understanding Leadership
10 Understanding Motivation, Engagement and Retention
11 Unlocking Peak Performance
12 Assigning Work and Delegating Duties
13 Building Effective Work Teams
14 Leading Non-traditional Teams
15 Providing Formal and Informal Performance Reviews and Feedback
16 Managing Underperformance

PART 4 Managing Operations

17 Developing, Managing and Monitoring Operational Plans
18 Solving Problems and Making Decisions
19 Caring for Customers
20 Satisfying the Quality and Continuous Improvement Imperatives
21 Introducing and Managing Change
22 Identifying and Managing Risks
23 Managing for Sustainability

PART 5 Workplace Practice

24 Recruiting and Inducting Employees
25 Leading a Diverse Workforce
26 Encouraging a Learning Environment and Developing Employees
27 Leading and Attending Meetings
28 Ensuring a Safe and Healthy Workplace
29 Managing for Psychological Safety and Wellbeing