Home   FAQs   New Arrivals   Specials   Pricing & Shipping   Location   Corporate Services   Why Choose Bookware?  
Call our store: 9955 5567 (from within Sydney) or 1800 734 567 (from outside Sydney)
 View Cart   Check Out   
Browse by Subject
 TAFE Accounting
 TAFE I.T./Computing
 TAFE - Other
 Windows 8
 Adobe CS6
 CCNA 2012
 CCNP 2012
 Web Design
 Project Management
 Mobile Devices
 Windows Server 2012
 SQL Server 2012
Economics and Business
 Business Information Systems
 Human Resources

BSBCUS401B Coordinate implementation of customer service strategies

by: Kim Aubrey

Notify me when in stock

On-line Price: $24.95 (includes GST)

Spiral Bound package 74

2%Off Retail Price

You save: $0.00

Usually ships within 1 week.

Retail Price: $24.95

Publisher: Software Publication,

Category: Level: B/I/A

ISBN: 1922241741
ISBN13: 9781922241740

Add to Shopping Cart

ISBN: 978-1-922241-74-0
Unit code: BSBCUS401B

This learner guide covers the skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based on feedback. Operators may have responsibility to provide guidance or to delegate aspects of these tasks to others.